Frequently Asked Questions

You can book through Mindbody or through the Boon Wellness app. Both options allow you to schedule, reschedule and manage your sessions easily.

Yes. Creating an account in Mindbody or the Boon app ensures your sessions, waivers and preferences are stored securely.

Yes. You can reschedule through the app or Mindbody up to the cut-off time stated in your booking confirmation. If you have trouble, contact us and we can help.

Cancellations within the stated window may incur a late cancellation fee or result in the session being marked as used. This helps us manage room availability fairly for all clients.

Boon operates on bookings to ensure privacy and room availability. If a space is free, we may accept walk-ins, but booking ahead is recommended.

Yes. You can purchase gift cards online through Mindbody or the Boon app. They can be used for any service.

Yes. We offer intro packs, bundles and seasonal specials which provide excellent value. Membership options may also be available at certain times of year.

Yes. We can host group sessions and corporate wellness bookings. Contact us directly for details.

Boon provides private infrared sauna sessions, contrast therapy (sauna and cold plunge), red light therapy, and body composition scanning. We also host specialised independent practitioners in women's health physiotherapy, body contouring, cosmetic injectables and remedial massage within our space at Twenty Two Mokoia.

Most treatments are suitable for beginners. However, people with pregnancy, circulatory issues, cardiovascular conditions, unmanaged blood pressure or chronic illness should consult their doctor before heat or cold exposure.

Absolutely. Many clients come after training, Pilates, running or strength sessions. Sauna, cold plunge and red light therapy are ideal for easing tension and supporting recovery.

Yes. Many clients combine infrared sauna with red light therapy or follow a contrast session with a body scan. You can book treatments back to back.

Please arrive 5 to 10 minutes before your session to settle in, use the bathroom or shower and begin your treatment calmly. Your session starts and ends at the scheduled time to accommodate all bookings.

Drink a small amount of water before arriving, avoid heavy meals immediately beforehand and arrive a little early. For scans, wear fitted activewear. For sauna and contrast sessions, wear swimwear or comfortable light clothing.

Yes. Fresh towels are provided for all sauna, contrast and shower facilities. Each room includes body care essentials for after your session.

Yes. Boon has large, high quality shower facilities with premium amenities, body care and towels.

Yes. Parking is available in front of the premises, or in a large carpark at the back, accessible off Rawene Road.

All sauna, cold plunge, red light therapy and scan rooms are private. You will not share your space with anyone unless you bring a guest.